This Privacy Policy explains how Straight Freight LLC (“Straight Freight,” “we,” “our,” or “us”) collects, uses, and discloses information when you visit straightfreight.llc (the “Site”), submit a driver application, request a freight quote, send us a contact form, opt in to SMS communications, or otherwise interact with our business. By using the Site, you agree to the practices described below. Our practices specific to text messaging are described in the SMS Privacy Policy section below.
Information we collect
We collect information in the following ways:
- Information you provide. When you fill out a driver application, request a quote, or send us an email, we collect the information you give us — for example, your name, phone number, email address, employment history, CDL information, and any details you choose to share.
- Automatic information. When you visit the Site, our hosting provider may automatically log technical information such as your IP address, browser type, referring page, pages visited, and timestamps. This information is used to operate and secure the Site.
- Cookies and similar technologies. The Site may use a small number of essential cookies to remember your preferences and keep the Site working correctly. We do not use cookies for cross-site advertising tracking.
How we use your information
We use the information we collect to:
- Respond to driver applications, quote requests, and other inquiries;
- Evaluate driver candidates and complete employment screening when applicable;
- Communicate about loads, schedules, billing, and the day-to-day operation of our motor carrier business;
- Comply with Federal Motor Carrier Safety Administration (FMCSA), U.S. Department of Transportation (USDOT), and other applicable legal and regulatory requirements;
- Operate, maintain, and improve the Site and our services.
How we share information
We do not sell your personal information. We share it only as needed to operate our business, including with:
- Service providers that help us operate the Site, process driver background checks, manage payroll, or communicate with you (under written confidentiality obligations);
- Insurance carriers, customers, and regulators when required to provide our motor carrier services or to comply with applicable law;
- Government authorities when we believe disclosure is required by law, court order, or to protect the rights, property, or safety of Straight Freight LLC, our drivers, or the public.
SMS Privacy Policy
This SMS Privacy Policy outlines important information regarding the use of Short Message Service (SMS) communications provided by Straight Freight LLC to its users, in English. By opting in to receive SMS messages from Straight Freight LLC, you acknowledge and agree to the terms and conditions outlined in this policy.
Opt-in
- To receive SMS messages from Straight Freight LLC, you must specifically opt-in to receive text messages. You can do this by subscribing through our website’s SMS opt-in form, responding to a specific SMS opt-in prompt, or using any other method we specify for SMS opt-in. By opting in, you consent to receive SMS messages from Straight Freight LLC, including [e.g., updates, service notifications, etc.]. This consent is specific to SMS communications only and does not apply to other forms of communication, such as email or phone calls, which require separate opt-ins.
- SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
Message frequency
- Subscribers can expect to receive approximately 2-4 SMS messages per month from Straight Freight LLC.
- Message frequency may vary based on the type of content, promotions, or updates being sent.
Opt-Out Information
- You have the right to opt-out of receiving SMS messages from Straight Freight LLC at any time.
- To opt out, please reply to any SMS message from us with the word “STOP” as specified for opt-out.
- You can also opt out by contacting us at:
- Email: safety@straightfreight.llc
- Phone: (414) 850-7279
- For additional help, reply HELP to any message, or call (414) 850-7279 for assistance.
Message and data rates
- Standard message and data rates may apply to the SMS messages sent and received, depending on your mobile carrier and plan.
- If you have any concerns about the cost of receiving SMS messages, please contact your mobile service provider.
Privacy and data usage
- Straight Freight LLC respects your privacy and will not share or sell your phone number or personal information with any third parties.
- Please refer to our full Privacy Policy for more information on how we handle your data.
Security
- We take the security of your information seriously and use industry-standard measures to protect your personal data.
- However, please be aware that while we take all reasonable steps to secure your data, no method of transmission over the internet or method of electronic storage is entirely secure.
Changes to this policy
- Straight Freight LLC reserves the right to update or change this SMS Privacy Policy at any time.
- Any changes will be posted on our website, and, if applicable, we will notify you via SMS.
- It is your responsibility to review this policy periodically to ensure you are aware of any updates.
Contact us
If you have any questions, concerns, or requests regarding this SMS Privacy Policy, please contact us at:
Straight Freight LLC
9850 S Nicholson Rd, Oak Creek, WI 53154
Phone: (414) 850-7279
Email: safety@straightfreight.llc
Acceptance
By opting in to receive SMS messages from Straight Freight LLC, you indicate your acceptance of this SMS Privacy Policy.
Straight Freight LLC may provide additional SMS Terms & Conditions that supplement this policy. It’s important to review and comply with those terms as well.
Data retention
We keep personal information only for as long as it is needed for the purposes described in this Policy or as required by law (for example, FMCSA driver-qualification file retention requirements). When information is no longer needed, we delete or anonymize it.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission over the internet or method of electronic storage is fully secure, however, and we cannot guarantee absolute security.
Your choices
You may contact us at any time to:
- Ask what personal information we hold about you;
- Request that we correct inaccurate information;
- Request deletion of your information, subject to legal retention obligations;
- Opt out of non-essential communications from us.
To exercise any of these rights, email safety@straightfreight.llc.
Third-party links
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Review their privacy policies before sharing information with them.
Children
The Site is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.
Changes to this policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact
For privacy questions, requests, or complaints, contact us at:
Straight Freight LLC
9850 S Nicholson Rd
Oak Creek, WI 53154
(414) 850-7279
safety@straightfreight.llc